Privacy
What data the portal handles, what for, and your rights
This page says what personal data the portal of the Junta de Freguesia da Terra-Chã handles, what for, for how long, and what your rights are. In short: you can see the whole portal without identifying yourself, there are no ads and no cookies, and the little that is recorded only keeps it safe and working.
Who is responsible for your data
The Junta de Freguesia da Terra-Chã (the parish council) is the controller of personal data on this portal. Address: Caminho para Belém, n.º 3, 9700-711 Terra Chã. Phone: 295 333 181.
For anything concerning your data, write to:
The portal is built and maintained by Calderatech, with Mandato. Calderatech handles data only on the council’s behalf and on its instructions: it is the council’s processor and does not use the data for purposes of its own.
What is recorded when you visit
- Technical logs. As on any site, the server records each request: the IP address, the date and time, the page asked for and the kind of browser. They keep the portal safe and working, and are deleted after 7 days at most.
- Error and performance reports. When something fails, the portal may send a technical report (the page, the kind of browser and the error), and on part of the visits it measures how long pages take to open. For some errors the report includes a recording of what happened on screen, with all text hidden. They are kept for up to 90 days and are not used to find out who you are.
- Your choice of appearance (light, dark or automatic) is kept only in your browser. It is never sent to us.
Cookies
This portal uses no cookies: none for advertising, statistics or social networks. So it does not ask for your consent when you arrive.
The assistant
The portal’s assistant is a demonstration: it answers from a script, in your own browser. What you type there is neither sent nor kept. Before it starts answering for real, this page will say what changes.
When you contact the council
If you write to or phone the council, what you give (your name, your contact, the matter) is used only to answer you and deal with your request, and kept for the periods the law sets for local authorities’ archives.
On what legal basis
The council handles this data because it is necessary for its tasks in the public interest and to meet its legal obligations (Article 6(1)(e) and (c) of the General Data Protection Regulation).
Who else handles the data
- Calderatech: builds and maintains the portal.
- Cloudflare: hosts the portal and delivers its pages; the technical logs are kept there.
- Sentry: receives the error and performance reports.
These companies handle the data on the council’s behalf. Cloudflare and Sentry are based in the United States: when data leaves the European Economic Area, it does so with the safeguards the Regulation requires (an adequacy decision or standard contractual clauses). The data is not sold or used for advertising.
Links to other sites
The portal links to other sites (the council’s previous site, Facebook, Google, Apple and OpenStreetMap maps). Only when you open one of them does that site receive data about you, under its own policy.
Your rights
You can ask the council to see the data it holds about you, to correct or delete it, to restrict its use or to object to it. Write to secretaria@juntafterracha.com: you will have an answer within one month.
If you believe your data has not been handled properly, you can complain to the Portuguese data protection authority (Comissão Nacional de Proteção de Dados, CNPD):
Changes to this page
When the portal gains new services (online requests, accounts, answers from the assistant), this page is updated before they start. Last updated: 10 November 2026.